Write down how your agency actually works
A searchable wiki for your team, with version history, and a help centre you can publish for clients.
It's all in someone's head
Every agency has its way of doing things. How to launch a site, set up a new client, run a project kick-off. Most of it lives in people’s heads, or in documents nobody can find.
When someone new joins, or someone leaves, that knowledge doesn’t move with them.
Rofinery gives your processes a proper home, next to the projects they’re used on.
A wiki your team will actually use
Easy to write, easy to find, hard to lose.
Articles that are easy to write
Write in a simple editor with headings, images and links. Organise articles into nested categories and tags, and favourite the ones you use most so they show on your dashboard.
Nothing lost when things change
Every edit is saved as a revision. Look back at an older version and restore it if you need to. Team-mates can comment on any article.
A help centre for your clients
Choose which categories are public and they appear in a help centre with its own search. Decide, category by category, whether search engines can find it.
The details
What makes it quicker to find the answer.
Search
Search titles and content across every article
Heading links
Link straight to a section of an article
Images
Drop images into an article as you write
Linked to clients
Link articles to the clients they're about
Permissions
Choose who can view, write, edit, delete and comment
From your AI assistant
Search and read articles from a connected AI assistant
Questions about the knowledge base
Only the categories you make public. Everything else stays inside Rofinery.
Yes. Every edit is saved, so you can look at an earlier version and restore it.
You choose by role. By default admins can do everything, and contributors can read, write, edit and comment.
Give your processes a proper home
Or see what sits alongside the knowledge base.