Know what you're waiting on from every client
List the logins, files and sign-offs you need, give your client one page to send them back, and get told when they do.
Waiting on the client
Projects rarely slip because the team’s slow. They slip because the logins, images or copy the client promised haven’t turned up, and nobody wrote down when they were asked for.
A client dependency is anything you need from the client before work can carry on. Rofinery lists them on the project, gives the client a page to send them, and tells you when they arrive.
Everything you need from the client, in one list
So a late delivery never surprises you.
A list for every project
Add what you need as credentials, assets or anything else, with a description, a due date and the proposal it belongs to. Filter by proposal, type, status or visibility, and see what's overdue at a glance.
One page for your client
Copy a link to a single item, or to everything the client owes on the project. They send logins, files, links or notes straight from the page, without an account.
Told when it arrives
When the client marks something as done, the project manager gets an email. Files they upload land in the project's assets.
Sensitive details kept safe
Passwords and other sensitive details are stored encrypted. Keep an item internal, or limit it to the people who need to see it.
The details
Small things that keep deliveries on track.
Statuses
Pending, in progress and completed, moving to in progress by itself when there's activity
Team comments
Discuss an item with your team. Each client submission is noted in the comments
Templates
Add a standard set of dependencies to a project, each with its own due date
Your team closes it
Only your team marks an item completed, so the client can still correct a wrong password
File types
Clients can upload documents, images, spreadsheets and video, up to 4MB a file
Protected links
Client pages can't be embedded in other websites
Questions about client dependencies
Copy it from the project, for one item or the whole list, and send it however you normally would.
No. Clients send the details or files you've asked for. Your team comments internally.
No. Overdue items are flagged on the project, so you can follow up.
Stop projects stalling on the client
Or see what connects to client dependencies.